Terms of Service

01Acceptance of these terms

By accessing or using Spamroot, you agree to these terms and to our Privacy Policy. If you are using Spamroot on behalf of an organization, you confirm that you are authorized to bind that organization to these terms.

If you do not agree to these terms, please do not use the service.

02What the service is

Spamroot helps you find where your work contact details are exposed across third-party B2B databases, submits removal requests on your behalf, and monitors for reappearance over time.

We provide the labor, the coverage, and a single place to see your exposure status. We do this with care and ongoing effort, and we keep you informed at each step.

03What the service is not, and no guarantee of outcomes

We want to be honest about the limits of what any removal service can do, including ours. The third-party databases are independent of us, and their processes and timelines are theirs, not ours.

• We do not guarantee removal from any specific database, or from every database that exists.
• We do not guarantee that you will stop receiving cold email or cold calls entirely.
• We do not promise permanent results. Records can reappear after a database refresh, which is why we offer monitoring.
• We are not a law firm and we do not provide legal advice.

04Acceptable use

You agree to use Spamroot only for lawful purposes and only in connection with contact details you are entitled to act on.

• Do not request removal of contact details that are not yours and that you are not authorized to manage.
• Do not use the service to harass, impersonate, or harm others.
• Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the service.
• Do not use the service in violation of applicable laws or the rights of others.

05Authorization to act on your behalf

To perform removals, we need your permission to act on your behalf. By providing contact details and asking us to remove your exposure, you authorize Spamroot to submit removal and opt-out requests to third-party databases for those details, and to take reasonable steps to verify and complete those requests.

You confirm that the contact details you provide are yours, or that you are authorized to manage them, such as for members of your organization who have agreed to be included.

06Billing and the 30-day money-back guarantee

Paid plans are billed in advance on a recurring basis according to the plan and number of seats you select. Prices and what each plan includes are shown at the time of purchase.

We offer a 30-day money-back guarantee: if you are not satisfied within the first 30 days of a new subscription, contact us and we will refund your most recent payment for that subscription. The guarantee applies once per customer and to the initial subscription period.

07Cancellation

You can cancel at any time from your account settings. When you cancel, your subscription remains active until the end of the current billing period, and it does not renew after that. We do not provide prorated refunds for partial periods outside of the 30-day money-back guarantee.

08Limitation of liability

To the maximum extent permitted by law, Spamroot and its providers are not liable for indirect, incidental, special, or consequential damages, or for any loss arising from the actions, timelines, or decisions of third-party databases, which are outside our control.

To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us for the service in the twelve months before the claim arose.

The service is provided on an "as is" and "as available" basis, without warranties of any kind except those that cannot be excluded by law.

09Changes to these terms

We may update these terms as the service evolves. When we make material changes, we will update the date at the top and, where appropriate, notify you in the app or by email. Continuing to use the service after changes take effect means you accept the updated terms.

10How to reach us

If you have questions about these terms, contact us at legal@spamroot.com.